A marketing automation agency sets up the systems that follow up with leads and customers automatically: welcome messages, reminders, abandoned enquiries, re-engagement and handoffs to sales, across email, chat, Zalo and your CRM. Unitrux builds marketing automation for small and medium businesses, with published starting prices: Starter Automation from 4,700,000 VND, Business Automation from 9,600,000 VND and Advanced Automation from 20,000,000 VND per project.
By Trux Nguyen, Founder and Director of Unitrux, with 5 years in marketing and SEO. Published 2 November 2026. Last updated 2 November 2026.
What marketing automation gives you
- Every lead followed up, every time. No enquiry sits unanswered because someone was busy.
- Faster replies win more deals. The first message goes out in minutes, not hours.
- Customers come back. Reminders, renewals and seasonal offers go to the right people automatically.
- One view of each customer. Leads from ads, website, chat and Zalo land in one place.
- Your team sells instead of copying data between spreadsheets and apps.
Where businesses lose money without automation
- Leads from ads are exported by hand, days late.
- Follow-ups depend on memory, so many are never sent.
- Data is split across spreadsheets, chat apps and the CRM, and nobody trusts the numbers.
- Customers who bought once never hear from you again.
What we set up
| Area | What you get |
|---|---|
| Lead capture | Forms, ads and chat flowing into one list or CRM |
| Follow-up flows | Welcome, reminder and nurture sequences by email, chat or Zalo |
| Sales handoff | Alerts and task assignment when a lead is ready |
| Customer journeys | Onboarding, renewal, review requests and win-back |
| Reporting | Dashboards for leads, response time and conversions |
| Handover | Documentation and training for your team |
Published starting prices
| Package | Price | Best for |
|---|---|---|
| Starter Automation | 4,700,000 VND | One lead source and one follow-up flow |
| Business Automation | 9,600,000 VND | Several sources, CRM and sales handoff |
| Advanced Automation | 20,000,000 VND | Multi-step journeys and custom integrations |
Software subscriptions are paid directly by you and listed separately. Pair automation with an AI chatbot for small business to answer and qualify leads before they reach your flows.
Frequently asked questions
Which tools do you use?
We work with the tools you already have where possible and recommend others only when they clearly fit your needs and budget.
Can automation work with Zalo?
Yes. Zalo OA messages can be part of follow-up flows, within Zalo's rules for messaging customers.
How long does setup take?
It depends on the number of sources, flows and integrations. We give a timeline with the written scope.
Do you guarantee more sales?
No. We commit to working flows, tested before launch, and reporting you can trust.
Limits and honest expectations
Automation amplifies your process; it does not replace a good offer or a responsive sales team. Messaging rules on email and chat platforms change, and we design flows to stay within them.
Start with your leakiest step
Most businesses lose the most money between the first enquiry and the first reply. Contact Unitrux for a free automation review, or read about lead generation services.